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Hidden commissions in car finance
Before January 2021, some car dealers were allowed to set interest rates on finance agreements. This created a risk that higher rates were charged to increase commission, potentially costing customers more without their knowledge.
Industry estimates suggest over £8 billion may be owed to UK consumers in total.
Claims are processed individually. Checking your eligibility early helps us locate your agreements and prepare your case sooner.
40%
Estimates suggest 40% of deals had discretionary commissions
Unaware
Most customers were not informed about commission structures
Individual Processing
Due to the potential volume of claims across the industry, reviewing individual finance agreements takes time. Starting your check now helps ensure your case is ready for review.
Good to Know
No Win No Fee Promise
Where No Win, No Fee¹ is offered - You pay nothing unless your claim is successful. A fee between 18 - 36% including VAT applies on successful claims (fee dependent on level of redress secured), and a cancellation fee may apply outside the 14 day cooling-off period. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive.
About Your Choices
Please note that you have the right to pursue your motor finance mis-selling claim with the lender directly, through the Financial Ombudsman Service or any public compensation scheme, including any industry wide redress scheme that the FCA will introduce in 2026. Whilst we will always strive to get you the maximum amount of compensation possible, there is no guarantee that we will recover any more than you may achieve if you pursued the claim on your own.
FCA Updates
The FCA has extended the deadline for motor finance firms to respond to complaints about discretionary commission arrangements until 4 December 2025.
The FCA has confirmed plans for an industry-wide motor finance compensation scheme expected in 2026. It will cover car finance agreements taken out between April 2007 and November 2024, with average payouts estimated at around £700 per agreement.
FAQs on PCP car finance claims
A PCP claim is a way to seek compensation for a mis-sold Personal Contract Purchase (PCP) for Hire Purchase (HP) agreement. If your dealer, broker or lender didn't disclose key details, misled you about terms, or acted unfairly, you could claim compensation for your PCP car finance deal.